Tight slots, filled by the renewal reminders.

Thirty minutes, not thirty-five

A test centre lives on the rate: twelve to fourteen tests a day per lane. A lost slot never comes back, and two customers arriving at the same time keep everyone waiting until lunchtime.

Online booking cuts the day into firm slots, capped per lane. The customer picks, pays, and gets a reminder the day before. Your mornings fill up overnight, without a single call.

• Slots of 20 to 45 minutes by type of vehicle
• Cap per lane and per hour respected
• Paid at booking, no-shows all but gone

The renewal list fills the gaps

Your best customer is the one you tested last time round: they're due again, and they'll go to the first centre that comes to mind. With no reminder, it's a coin toss.

Traxo keeps every vehicle you've tested with its due date and sends the reminder a month before, with the link to book. It's the most profitable lever in the trade, and it asks nothing of you.

The retest booked before they go

A retest that never happens is a customer lost twice: they don't come back to you, and they're driving on a vehicle with no valid test. Yet the appointment is easy to make there and then, at the counter.

The retest slot is offered when you hand over the report, inside the retest window, with the reminder that goes with it. The customer leaves with a date and you have the slot booked.

• Retest offered when the report is handed over
• Automatic reminder before the deadline
• Report and history available to the customer

Chosen on rating and waiting time

At almost identical prices, a driver picks the best-rated centre with room this week. The waiting time shown and the recent reviews decide it, in that order.

Your Google listing shows what you have free and what people say, topped up automatically after every test. Negative feedback reaches you first, which lets you explain a fail before it becomes a one-star review.