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Construction & renovationRoofer

A roof leak cannot wait until Monday.

A tile blown off, water coming through the ceiling: the customer is looking for someone within the hour. And behind the emergency sits the full re-roof, which is won on trust. Here is how to hold both.

4 min readServices and durations set up with youLive within 48 hours
In short

Rapid call-out slots kept apart from quoting visits, an AI receptionist that takes the calls while you are on a roof, a quote with photos and a deposit, and a re-roofing season filled before autumn.

Typical serviceDurationDeposit
Tracing a leak1 hr€60
Emergency tarpaulin1 hr 30€90
Replacing tiles2 hr€70
Roof moss removalhalf-day€150
Quotation visit — re-roof45 minfree
An example setup. Your durations and your amounts are your own, agreed when we install it.
01

Two rhythms, one diary

A roofer lives on two rhythms: the emergency after a gale, and the re-roof planned months ahead. Putting both in one diary means breaking up a roofing job every time a tile comes down somewhere else.

Traxo keeps rapid call-out slots free each morning, puts quoting visits in a dedicated window, and blocks re-roofs out in whole weeks. The weather moves blocks, not your whole day.

  • Daily emergency slots, released if they go unused
  • Re-roofs blocked out in weeks, moved in one gesture
  • Customers told automatically when the weather shifts a date
02

On the roof, phone on the ground

You do not answer the phone on a roof. And after a storm is exactly when everyone rings at once — you can lose half a week of enquiries in one morning.

The AI receptionist takes every call, notes the address, the type of roof and whether water is already coming inside. It sorts them by severity and sends you the list in order. You ring back in order, without having missed anyone.

A real example

After a windy night, eleven calls: three active leaks, six tiles to put back, two quote enquiries. The list is sorted by the time you are back down, and the three emergencies are already slotted in.

03

Quoted without going up twice

The quoting visit books online with the details that matter: type of roof, rough area, age, whether there is access. You go up once, with the right kit and the right questions.

The quote goes out with your annotated roof photos — that is what makes the customer understand why the price is what it is. Signed online, a deposit to order the materials, and the week on site is blocked out.

  • Roof photos attached to the quote, before-and-after at handover
  • A deposit on signing to order the materials
  • An automatic chaser on the quote after a week
04

A roof goes to a reputation

It is an expensive job, invisible from the ground, and the customer has no way of judging the quality. So he goes on what he can read: your reviews, your photos, your guarantees, how clear your quote is.

The review request goes out at handover, with the link to your listing. And your finished work, sorted by town, does the rest: the neighbour re-roofing next year will find you before he finds a quote comparison site.

“After the storm I had thirty missed calls and not one usable number. Now I get the list, sorted, with the addresses.”

Illustrative example · roofer, 2 employees, Morbihan

Common questions

You move the block and every customer affected gets the new date. It is precisely when everything shifts that a shared calendar saves you time.

The right plan for this trade
Plan 03 · BusinessAnswered at all hours, emergency slots and local visibility: the plan for a trade where everything starts with a call after a gale.

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