The treatment, the follow-up visit, and a record of it all.

The panic call, dealt with fast

A wasp nest above a school door, rodents in a restaurant kitchen: the client rings three firms and takes the first one that gives a time. They won't wait for your call back that evening.

The AI receptionist answers, works out the pest, the access and how urgent it really is, gives your call-out price and offers your emergency slot. You stop losing the calls that come in while you're treating.

• Emergency slots kept free every day
• Call-out price given before you set off
• The pest identified before the visit

Follow-up booked with the job

With bed bugs as with rodents, the result depends on the second visit. With no appointment made in advance, the follow-up gets lost: the client doesn't ring, the problem comes back, and it's your name that pays for it.

The treatment and its follow-up visit are scheduled together, at the first visit. The reminders go out on their own, with the preparation the client has to do — washing, airing, access to the rooms.

The reports trade clients want

Restaurants, hotels, bakeries: these clients have to account for their treatments if they're inspected. A clean report is worth more than a low price, and it's what wins the annual contracts.

Every visit produces a report: products, doses, areas treated, bait points, photos. The client receives it and keeps it, with the full history of the site.

• A report per visit, with products and areas
• Full history site by site
• Paperwork ready for an environmental health inspection

Prevention contracts pay all year

Reactive work makes the month's takings; prevention makes the year's. Four visits a year at a trade client is steady money that fills the quiet weeks.

After a job that has gone well at a trade client, Traxo offers the prevention contract, scheduled ahead and settled online. The visits are booked, reminded and documented like any other.