Existing outside the app
A kitchen with no dining room is invisible: no frontage, no passing trade, no word of mouth in the street. All your volume comes from a ranking inside an app, and that can change overnight with no explanation.
A website in your own name, a Google listing with your photographs and your delivery area, is a channel nobody can take away from you. Customers who found you on a platform can become direct customers.
- An ordering site under your own name
- A Google and Maps listing, with no dining room
- Your real delivery area and hours on show
